Q: What are your main products and markets?

Our products include a wide range of semiconductor components, interconnect devices, passive components and electromechanical components. Our main markets are America, Europe and Asia. There are more and more Chinese alternative brands among the brands we distribute.

Q: Is the price negotiable?

A: Published prices are not negotiable as prices published on the Vanceer. com are entirely determined by the electronics component manufacturer and franchised department. We only inform these sellers of market trends, but we do not play an active role in pricing beyond offering site-wide discounts or other promotions.

Q: Can I submit a purchase order via email?

A: We understand that some customers’ business processes do not allow purchasing agents to place purchase orders online. We also understand that some buyers simply do not want to order online. We also welcome all online and offline orders, and we have a skilled e-commerce support team ready to help you. After receiving your order, we will arrange professional sales consultant for you.

Q: Is your goods source guaranteed, and is it certificated?

A: All our suppliers are through strict screening of Vanceer and our channels of source procurement are open and transparent. In addition, our internal quality testing strictly follows the standard, and is strengthening the third-party laboratory cooperation. When necessary, we can provide customers with QC experimental reports.

Q: Is inventory and price on the website of Vanccer authentic and effective?

As some of Vanceer customers may place flexible order, some goods may be out of stock at any time. You can book goods through the “notice” button on the website or directly contact sales@vanceer.com, we will delivery within 24 hours.

Q: How is shipping arranged?

A: Customers can choose from industry-leading shipping companies at checkout, including FedEx, UPS and DHL. All information related to shipping and tracking, including the airway bill number, will be provided automatically with each purchase shipment.

Q: How can I get samples?

We provide samples for quality testing or for any other commercial purposes. But we can’t send out any sample until we receive your sample fee and express fee.